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Kathy Wu Brady's avatar

Love this simple, but super effective framework to address the issues that inevitably will come up when you are moving fast, failing forward, and building the plane while in flight. Far better to learn how to fix the issue than to procrastinate or ruminate.

Trust isn't built because you never mess up. Trust is built in how you handle the mess ups.

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Mark Josephson's avatar

"Trust is built in how you handle the mess ups"

#truth

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